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VPN FAQ

How does VPNfreak work ?
By connecting to VPNfreak, you will be accessing the internet through a secure encrypted connection to our servers and bypass ISP restrictions you are currently facing in your region.

VPNfreak is easily set up on most computers your data is sent through a encrypted "Private Tunnel" to our servers. Through this tunnel,the filtering mechanisms in place by your ISP (Internet Service Provider) is bypassed and you are able to surf freely and use applications like Skype , VOIP etc.

Also, ISP no longer can keep logs on your online surfing habits!
So, you will get to enjoy internet freedom and also anonymous surfing (secure Internet connection) !

Can I Use VPNfreak Instead Of  My Current Internet Connection?
You must still have your normal internet connection up and running for VPN to work. The service creates a secure tunnel over your existing (ADSL, Cable, Dial-up, Satellite) connection.

Does It Slow DownMy Internet Connection ?
Generally, you will not notice any slowness in your internet connection once connected to the secure service.

Can I increase the speed of my connection when using VPNfreak service?
No, you cannot increase your existing connection with your ISP. Some users do report that P2P applications run better on the VPN.

Does VPNfreak service also protect other protocols like ICQ, Mail or FTP ?
Once you are connected to our VPN server, all programs use a virtual network interface, which protects all programs that uses internet access on your computer.

What Operating Systems are supported?
VPNfreak will work successfully with the following operating systems: Windows 2000, Windows XP, Windows Vista, Mac OS, Linux, iPhone, iTouch, Windows mobile OS. Any operating system that supports VPN using the pptp protocol should work without issue.

Will SKYPE work in UAE (ex. Dubai & Abu Dhabi), Qatar, Belize, China (ex. Shanghai & Beijing) or elsewhere when Blocked by ISP?
YES! Once you have subscribed and set up the VPN you will be able to use programs such as Skype to make calls from the UAE, United Arab Emirates, Qatar, Bahrain, Saudi Arabia, Kuwait, China, Belize and countries where SKYPE is block.

Also you would be able to avoid the high calling charges to make international phone calls! Besides, the quality of sound may be further improved by using VPNfreak service.

Can I connect to my VPN account from more than one device?
Yes you can but only one at a time - disconnect from one before connecting to another.